Imelda and I on behalf of our entire family want to thank Capt Irwin, Dr Kiran and the entire team for your help. Your entire team was very professional, yet compassionate in your communication with us. You were well organized, concise and guided us as needed throughout this difficult repatriation.

Your team did all of this with utmost dedication, compassion and empathy. The whole process worked like clockwork, the medical staff, entire team and flight was superb. It’s a relief to be home. AK Aeromedical Services was an excellent choice. The repatriation went smoothly, and the team was incredible.

I would have no hesitation in recommending AK Aeromedical Services. The customer service and medical care were second to none. From the moment I called, they stepped in with calmness, respect, total efficiency, and amazing professionalism.

The entire team’s communication from the first phone call was the best I have ever received from any service provider. I was updated regularly and they delivered exactly what they promised.

The medical team was precisely what was required, reassuring and delivered expert medical care that had been lacking up until that point. The whole process ran extremely smoothly and delivered a service that made my mother and whole family feel confident and very safe.

My father was taken ill while on a holiday in Thailand and it was clear that he would need to be repatriated by air ambulance. I reached out to AK Aeromedical Services, and they organized all of the transport needed to get him home in a very short time frame. The logistics were quite complicated, but the entire team excelled, keeping me in touch the whole way.

The service from AK Aeromedical Services was exceptional from my very first call to my father’s touchdown in KLIA and transfer to a private hospital.

A big thank you to the entire team for always being there and putting my mind at ease during a very stressful time.

My brother was involved in a motor vehicle accident in Vietnam and was admitted at a local hospital. His injuries were very extensive and would be life threatening if no definitive treatment was rendered quickly, which was lacking at the hospital.

AK Aeromedical Services was highly recommended by a family friend. Having spoken at length to Dr K on the phone, engaging in their services was not a regrettable choice. Within 2 days, they repatriated my brother safely to a private hospital of our choice back home.

The organization of the operation was professional, efficient, and compassionate of our situation, and kept us constantly informed of the repatriation process and progress. Ambulance transfers to and from the departing and arriving airports were seamless and the flight back to KL was comfortable.

We most definitely recommend the services of AK Aeromedical Services should you find yourselves in a similar unfortunate circumstances. A thoroughly professional, efficient and caring team we trusted to deliver for us at a time of tremendous stress and anxiety.

Thank you and on behalf of my mother and I, thank you and all at AK Aeromedical Services for your support and professionalism through all stages of my father’s repatriation, it is very much appreciated.

I want to send my thanks to the team at AK Aeromedical Services for repatriating both my parents from Indonesia after being involved in a motor vehicle accident.

We met with the medical team and they assessed my parents and repatriated them using an air ambulance back home to a private hospital in Penang and ensure that both my parents were properly transferred and handed over to a ward. The transfer could not have gone better. The air and ground ambulances were modern and well equipped to cater for the medical needs of both my parents.

Its hard to put into words how much a professional, friendly and caring approach from the entire team mean to all of us.

I cant thank AK Aeromedical Services enough for their assistance in repatriating my sister-in-law from Cambodia under very testing circumstances. With no assistance from insurers, we were on our own navigating finding a way to get a very frail person home.

I only had to call or email to get immediate support and answers from Jim who gave us confidence in arranging a private flight under ever evolving circumstances. Its scary when you are doing all this remotely but rest assured Jim and AALS will do everything to help.